This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make an inquiry on our website ortrim.com.
1. Personal Information We Collect
We collect personal data that you voluntarily submit to us, such as your name, company name, email address, phone number, shipping address and product requirements when you send us inquiries or request samples. We also automatically collect certain information including your IP address, browser type, device information and pages you view for website analytics.
2. How We Use Your Information
We use your personal information to reply to your quotations, sample requests, process orders, communicate with you about product details, maintain our business records, and improve our website service. We will not sell your personal information to any third parties.
3. Sharing Your Personal Information
We may share your data only with trusted service providers who help us operate our business, such as email service providers and logistics partners. All third parties are required to protect your personal information and cannot use it for other purposes.
4. Cookies
We use cookies to improve your browsing experience. You can disable cookies through your browser settings, but some functions of the website may be affected.
5. Data Retention
We keep your business inquiry data as long as needed for business communication and legal compliance. You can contact us to request deletion of your data.
6. Your Rights
You have the right to access, correct or request deletion of your personal data. Please send your request to [email protected].
7. Contact Us
If you have any questions about this Privacy Policy, please contact us at [email protected].